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Support
during installation

E-Flux can offer support during the installation of a
charging station. View below the services we offer as
support.

Request service

Fill in the form below, and request the service you want. Important note, you have the responsibility to make sure all the charging stations have the correct licenses. You can order these through your supplier.

Services

Listed below are all the services we can offer remotely during an installation.

Setting up a Smart Charging Network

By using Alfen’s Smart Network Charging (SCN), the available capacity will be distributed within the network. Alfen’s SCN is the most advanced smart charging technology currently on the market. Because of this, the amount of charging stations can rise into tens or even hundreds. Thanks to this smart technology, the available capacity will be distributed between the available charging stations, which makes sure the maximum capacity is being used.

€45 / Starting tariff €10 / Socket

Setting up Dynamic Load Balancing with an energy meter

Alfen’s charging stations can be connected to a smart meter. This means that the charging stations take the usage into consideration by means of “load balancing”. When you use too much electricity, the charging station can cut back on the usage. When your usage slows down, your EV can go back to charging faster. In case there isn’t a (suitable) smart meter on site, active load balancing can be set up through an external energy meter. Suitable: B-Control, Socomec.

€80 / per charging stations*

Setting up Dynamic Load Balancing with a smart meter

Alfen charging stations can be connected to a smart meter. This means that the charging stations take the usage into consideration by means of “load balancing”. When you use too much electricity, the charging station can cut back on the usage. When your usage slows down, your EV can go back to charging faster. E-Flux can set this up remotely through the smart meter. We activate this through the P1 port, after the charging station has been installed. Important note: The smart meter needs to have a DSMR-protocol 4.0 or higher.

€30 / per charging stations*

*All costs have taxes included

Licenties

The below mentioned licenses can be ordered through your supplier. Alfen chargers can be upgraded with extra features during – or after the installation. This is only necessary when the chargers are ordered without pre-configuration. Important note, you have the responsibility to make sure all the charging stations have the correct licenses.

Smart charging network

This license makes it possible to distribute the available capacity within the network. Thanks to this smart technology, the available capacity will be distributed between the available charging stations, which makes sure the maximum capacity is being used.

Alfen active load balancing

When you use too much electricity, the charging station can cut back on the usage. When your usage slows down, your EV can go back to charging faster. E-Flux can set this up remotely.