An installer’s guide to EV charge management
If you need to install, configure, and manage charge stations efficiently, you can’t afford unreliable equipment or wasting time. You likely also don’t want the responsibility of giving your customers technical support down the line if they need it. So how do you simplify your installations, ensure reliability and offer round-the-clock customer support?
02 April 2024
At a glance
Choose a platform offering operational optimisation and customer support. Our field service management platform offers remote operations, easy configuration, deep insights, and 24/7 support. Features include effortless transactions, automated payouts, fault reporting, flexible pricing, and real-time usage data. No transaction fees apply.
The first step is to choose the right platform that not only optimises your operations, but also gives your customers technical support. Our field service management platform is an all-in-one solution for installers, and has the following features:
Remote operations
As an installer you have all the tools to manage 400+ types of charge stations. Any malfunctions or technical issues are detected and displayed in an overview, while critical-issue notifications are emailed to you.
Easy configuration
Thanks to our configuration wizard, every setting is done correctly within 1.5 minutes, by only pressing two buttons. The charging station resets automatically, to make sure all the settings are saved correctly.
Deep insights with analytics
Get insight into locations, types of charging stations, and number of error messages within the analytics tool.
Multiple stations in one glance
Streamline management with a central dashboard of all your stations
24/7 support
Always-on support for your customers, and technical support for you during working hours
Optimisation for your customers with:
Effortless transactions
Automated payouts
Automated fault reporting
Flexible pricing options
Real-time usage data for every charge point
Seamless management via a centralised dashboard
No transaction fees
08 April 2024
Guide to AFIR for European charging businesses
The Alternative Fuels Infrastructure Regulation (AFIR) is an EU-wide law that aims to ensure there is sufficient EV charging infrastructure at key locations throughout the continent.
22 December 2023
EV charge management cybersecurity
As charge point operators, our systems are responsible for the flow of energy to EVs. This is an exciting and relatively new area of technology. This also means that as charging networks grow in size, the amount of electricity controlled by charge point operators could become significant enough to influence the energy system.
22 March 2024
Green Horizon and Road’s strategic partnership in France
Since partnering with E-Flux by Road’s EV charge management platform in 2024, Green Horizon, an innovative installer company in France, has experienced a remarkable surge in client interest and satisfaction. This strategic partnership is a result of the commitment of both companies to fairness and transparency, setting a new benchmark in the industry.